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الأحد، 2 يوليو 2017

Learn The Pros And Cons Of Hosted Phone Solutions

By Edward Gray


A hosted phone is a type of system that acts as a host service provided by telephone companies. This can also be called a Centrex or virtual PBX, which stands for private branch exchange. The reason why most companies use this software is that it is cheaper than more complicated systems. Aside from being cheap, it can still offer the features that others have such as voicemail, touch tone menus, call logs, conference calling, and many more.

Due to its many uses, the demand for it has inflated in the previous years. This article will be relaying the many benefits and disadvantages of hosted phone solutions Vancouver. Knowing these facts will help the reader decide on installing this program, or choosing a different one.

One key advantage is how considerably cheap it is to install them compared to other software in the market. Since its demand is very high, there will be no issues when it comes to the location of an office or building. Installers can be found all over the world, like in Vancouver, Canada. Aside from cheap and convenient installation, the cost will not continue to increase over time. The network provider will assure you as well that there will be no hidden charges.

Another advantage is eliminating the possibility of the technology going obsolete over time. A fear amongst businessmen is investing a lot on equipment, and then having to shelve them a few months or years later because they are no longer useful. Since the program is located at a central server, it is constantly and automatically being updated to the latest operating system. This means even if it was first purchased seven years ago, it will still be the latest.

In case a company will need new phones, there will be no extra charge in installing the program on them. The only expense here will be the price of the new gadgets. In the instance that the system will suddenly shut down, the provider will usually troubleshoot it for free. Other complimentary services include daily maintenance.

All of this sounds too good to be true, and as expected there are some cons too. For instance, when bandwidth is lacking, it may cause some quality issues with the voice. Bandwidth is not the only cause though, since it has been reported that unreliable internet connection can be the suspect too. The result is the person on the other line will not be able to hear clearly, or will experience some choppiness.

Another internet related issue is when the internet connection happens to go down or for some reason keeps disconnecting. When this happens, not only will you not have internet access, the phone systems will be down as well. This is because the two are interconnected, so when one is down the other will follow suit.

Due to the vast amount of businesses who are taking advantage of this opportunity, the service provider may not always be accessible to everyone. In case changes need to be made regarding the settings, the provider might take a while before they can respond appropriately. Even worse, most do not allow secondhand parties to access their portal, so only they can make some modifications.

Now that you are aware of the positive and negative aspects of hosted phone solutions, it is now up to you to decide. Take note that making these decisions will change the flow of the company, no matter how little or as big as this. The aim here is making the right choice that will suit your interests.




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